Fill out our Authorization Form with your keyboard and your mouse. Select a location in the drop down menu below to download the form:
(or click here to SELECT a CHDR location to download form) Need help filling it out? Watch How To video here. DON'T WORRY if you don't know all the answers, just fill it out to the very best of your knowledge and ability, then print it out, and sign page 2, so you can bring (or ship) it with your dead hard drive. (Note, this is a WORD document. Your billing info will not be "sent" anywhere.) This form is necessary to provide us with your written authorization to examine your drive. This job sheet tells us what you need most.
Bring (or ship) your dead disk drive, SD Card, Digital Camera or other media to our location in far Northwest Oklahoma City or North San Diego location. (The address is on the top of our authorization form). If you need assistance finding us, please contact us. You can also email the form to us at firstname.lastname@example.org. Questions? We have answers at 800.928.0717.
Hard drives can take as little as an hour or as long as 10-12 hours to scan with our proprietary software. Unless you opt for priority service, our turnaround time is usually between 2 and 5 business days, although "24/7 Priority Service" is available. By signing and submitting our intake form, you agree to our Terms of Service.