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One of the most professional individuals I have ever met
Rated 5.0 out of 5.0 By Laura - February 11, 2013
I can honestly say that Mark is one of the most professional individuals I have ever met. I sought him out after a series of power surges fried my iMac and my case was plagued with issues from day one. But he never gave up! In the end he was able to save everything I wanted and I am MOST grateful! I do not know how he is able to remain so calm under such situations all the time. I hope I do not ever need your services again, Mark, but I will recommend you to anyone who is ever in a similar situation. Thank you so much for your time and effort. I truly, truly appreciate all you do.
Places like Best Buy cannot offer the kind of service he offers
Rated 5.0 out of 5.0 By Nhat - November 14, 2012
If your hard drive fails you, don't hesitate one bit about taking it to Mark. Places like Best Buy cannot offer the kind of service he offers, not to mention he's also cheaper. I was greeted with extraordinary professionalism the moment I contacted him, and the trend continued when I brought the hard drive over to him. You can reach him through many different venues; we emailed, we texted, and we talked over the phone. We kept in constant contact as he worked his way through the hard drive so he made sure he recovered what is valuable to YOU. The personal touch means that he becomes your advocate as he wants to keep your business at a local level. I cannot thank him enough for making such a horrible incident such a wonderful experience. Thanks to him, I have an extremely happy girlfriend with recovered priceless photos which equates to a happy me.
Didn't make me feel like an idiot when I used my limited layman terms
Rated 5.0 out of 5.0 By Elizabeth - August 8, 2012
I found Mark last year when my business computer crashed. Years of hard work were instantly gone and I was in panic mode. I called our usual computer guy but he was unable to help. He told us there was no hope of recovering anything from the hard drive. I took a chance and turned to Google, which pulled up Crashed Hard Drive Recovery. Mark answered my call and didn't make me feel like an idiot when I used my limited layman terms to describe what transpired right before my computer decided it hated me. He had my hard drive in his office just a few short hours later and was able to recover a large majority of my missing files, and he probably would have been able to do even more had I gone to him first. As it was, my hard drive was too far gone (partially thanks to the OTHER computer guy) to recover all the files I needed, but Mark was able to help me set up Dropbox and taught me how to utilize various ways of backing up my files. He spent hours getting us back on track and was able to offer suggestions that would benefit us in other ways too. We were so impressed with Mark that he's the only computer guy we trust now! We go to him for all our computer, telephone, and internet needs and have even fired our other service providers! He saves us time and money AND he delivers all this with a smile. Don't waste your time and risk losing valuable information on your computer by calling someone else. Crashed Hard Drive Recovery is all you need.
Less than two weeks before school started and my flash drive breaks!
Rated 5.0 out of 5.0 By Amy - January 10, 2012
Less than two weeks before school started and my flash drive breaks! I called CRASHED HARD DRIVE RECOVERY because they were in OKC (Best Buy said they couldn't help me for 4-6 weeks) and I needed results fast. Mark was patient, knowledgeable and kind. He looked at my drive on New Years Eve then mailed it to the "surgeon" in California after he was sure he could not fix it. He answered emails and was reassuring. He educated me about backing up my information and introduced me to DROPBOX, a free cloud based service for storing information. He was upfront about the process and pricing. After Drive Savers recovered ALL MY INFORMATION, they sent the information to Mark who utilized DROPBOX to deliver my information within hours of learning that my info was RECOVERED. It was that simple. The whole process took about 10 business days and it was an expensive lesson to learn. However, Mark was excellent at facilitating the process. Although I would first recommend backing up ALL work...if you learn lessons the hard way like I do...THEN MARK IS YOUR WEB GUY!!!!!!!
I panicked when my flash drive failed
Rated 5.0 out of 5.0 By Wade - December 2, 2011
I panicked when my flash drive failed and contained hundreds of documents representing thousands of man hours. I went to a few well known computer stores only to be told that the files could not be recovered. Searching the internet I found lots of data recovery sites, but they all required me to Fedex my flash drive and pay anywhere from $500-$1500 to perform the recovery in 5-7 business days. Luckily I found Crashed Hard Drive Recovery in my own backyard. Mark quickly assessed the problem and recovered all my data in the same day and for only a fraction of the cost I was quoted elsewhere. It's good to meet an honest and capable entrepreneur, so I will be sure to recommend Mark to others.
Our Insurance Paid!
Rated 5.0 out of 5.0 By Andrew - October 11, 2011
A 2TB hard drive crashing at a production company would normally be catastrophic. Hundreds of hours of footage could have been lost forever, but Mark and his associates at drive savers saved our butts. 100% of our data was salvaged along with our reputation with all of our production clients. Mark also was adamant that we check with our insurance company to see if we were covered, and sure enough, our insurance covered the entire cost of the recovery process. Thanks Mark!
Saved DAYS of data entry!
Rated 5.0 out of 5.0 By Brenner CPA - September 22, 2011
Data was lost from a file location that would have taken days to re-enter. Mark had 100% of the data restored within 24 hours! He saved us time & money. He is professional, easy to work with, straight forward and gets the job done. I would recommend him to anyone who has lost data or hard drive issues. Thanks Mark!
Excellent and Fast Service.
Rated 5.0 out of 5.0 By Steve - September 8, 2011
Excellent and fast service. Recovered data that was assumed lost for a reasonable cost. Would recommend to anyone.
Rated 5.0 out of 5.0 By Breanna - August 29, 2011
I had crashed my hard drive and Mark checked it, without charge, and even sent it out to California to have them check it, even though he might not make any money off of it. He spent at least an hour explaining what had happened to my hard drive and how to prevent it from happening again. And even though he couldn't get my data back, Mark still helped me to get a new hard drive. Even though i didn't get my data, I'm very glad that I went to Mark. He was very sociable and patient and was willing to spend time on your problem. It was much better service than i ever would've gotten at a best buy, and much cheaper as well. I wouldn't recommend anyone else. Thank you so much, Mark. I really appreciate it.
A great experience!
Rated 5.0 out of 5.0 By Tom - August 27, 2011
Mark is very professional and responsive. He was unable to repair my HD, however, he forwarded my drive to someone (Drive Savers) who did recover most of my files. Again, a great experience! Would recommend to all seeking this type of expertise. Thanks Mark!
Very Professional and Honest!
Rated 5.0 out of 5.0 By Leisel - February 15, 2011
After calling more than ten other local and national data recovery services, I finally stumbled across CrashedHardDriveRecovery.com. When I called I spoke to Mark, who was very helpful and was able to narrow down the problem over the phone. He stood by his guarantee of "no recovery no fee" was by far the most helpful of any service I had called. He met me in person, diagnosed the problem, and gave an accurate quote. CrashedDriveRecovery.com will always be our first call for data recovery. Thanks Mark!
Had our lost data back to us within a day.
Rated 5.0 out of 5.0 By David - December 8, 2010
When our Veterinary office computer crashed and we realized our backup system hadn't worked properly in over a year we thought we were in trouble. ALL of our customer/patient files were lost and we had no way of knowing who had paid their bill and who still owed us. A local computer repair shop told us they couldn't find anything on the drive. After doing a quick search online I found Mark and met him the following morning with the “bad” hard drive. That same afternoon Mark called and was finished. He was able to retrieve all of the files we needed and we were back in business the following day. Mark really saved us thousands of dollars and it only cost us $160. Thanks Mark!
Saved my wife's school info...
Rated 5.0 out of 5.0 By Ed - July 23, 2010
I had our IT guy try to recover my wife's notebook drive however, nothing doing. We had given up on seeing any of our files again. I decided to look for someone local and found the "Crashed Hard Drive Recovery". Mark was very helpful and within 24 hours we had our files recovered and all is well. Thanks Mark. P.S. he is a great web design guy also!
Helped us out in a pinch
Rated 5.0 out of 5.0 By Robert - May 20, 2010
We are a hotel and lost our key card server on a Sunday night. On Monday Mark was willing and able to help us out early that morning. We thank you for your great customer service and timeliness. Robert Evans Hyatt Place Hotels.
Saved a Children's Church
Rated 5.0 out of 5.0 By Chris - May 11, 2010
I had my kids ministry life (videos, bible verses, powerpoints, etc) on the hard drive of my computer and it crashed. Mark was able to retrieve nearly all my data and at a really resonable price. It was done quickly and without hassle. Thanks Mark and the Oklahoma Kids Club is forever in your debt.
Rated 5.0 out of 5.0 By David - Apr 23, 2010
After misreading a customers work order, unpartitioning the customers drive, and reinstalling windows without backing up a customers data, I tried for hours to recover our lost data to no avail. None of our attempts using popular "Data Recovery" software worked. I called Mark late that night to help me out of this situation that could have cost me my job. With little notice, Mark recovered all of my customers data in record time (Mark recovered the data that night). I was shocked! The data and my job were saved. COMPUTER MASTERS LOVES CrashedDriveRecovery.com
Rated 5.0 out of 5.0 By stessy - Apr 12, 2010
I appreciated the honesty Mark at CrashedDriveRecovery.com showed when discussing the possibility of recovering my data, as well as his no recovery-no fee policy. In the end he not only got all my data back, but did it at half the price of the national companies. He loaded all the data on a new drive and gave me advice on both hard drives and back-up programs. I appreciated him, his willingness to work with me, and his timely service.
Recovered years of data.
Rated 5.0 out of 5.0 By ericsnyman - Oct 17, 2009
I contacted Mark at CrashedDriveRecovery.com after searching the internet for someone to help recover years of irreplaceable files from a crashed hard drive. His analysis of the problem and cost estimates was spot on. Within 2 days, everything was ready to go loaded on a new drive and in the format of my choosing. I would highly recommend CrashedDriveRecovery.com if you have a problem. Highly knowledgeable, professional, timely... this is the place to go.